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Understand (Empathize)

TOOL 1 - Unpacking the problem statement
TOOL  2 - Design Principles
TOOL 3 - Empathy Interview 
TOOL 4 - Explorative Interview
TOOL 5 - 5 Whys Analysis 
 TOOL 6 - 5 WH Question Analysis
 TOOL 7 - JOBS TO BE DONE
TOOL 8 - Extreme user analysis  
TOOL 9 - Stake Holder Map and Analysis
TOOL 10 - User Experience Adjective Grid 
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